Patient Center
Everything you need for a visit to our Elk Grove animal hospital, gathered in one place. Book an appointment, review payment and financing options, complete your forms before you arrive, and read up in our Pet Education Center.
- Mon–Fri 8:00 AM – 7:00 PM
- Sat 8:00 AM – 5:00 PM
- Sun closed
Not sure where to begin? Call the front desk at 916-714-3333 and we will point you to the right form.
Here you will find everything about Stonelake Animal Hospital and how we can help. Online forms for our Elk Grove veterinary clinic, payment and financing options, and clear information about what to expect on your visit, all in one place so you spend less time on paperwork and more time with your pet.
Book online at any hour, complete your forms before you arrive, and choose the payment or financing option that suits your family. New to us? Start with New Client Registration.
Your Visit, Start to Finish
A visit begins the moment you book. Choosing your time online means the appointment length is matched to the reason for the visit, so a nail trim is not squeezed into the same slot as a limping senior dog. When you arrive, our reception team checks you in, confirms your contact details and weighs your pet.
From there a technician takes a history, the veterinarian examines your pet nose to tail, and the two of you agree on a plan. Estimates are provided before anything proceeds, and you leave with written discharge notes so nothing depends on remembering the conversation.
Arrive ten minutes early
New clients should allow an extra ten minutes for check-in, or complete the New Client Registration form ahead of time and walk straight into your appointment.
Five ways to get what you need
Each of these takes a minute or two. Do them from your phone the night before and your visit runs noticeably smoother.
Book an Appointment
Payment Options
Online Forms
Pet Education Center
New Client Registration
What to Expect on Your First Visit
Plan on about forty minutes. We want time to meet your pet properly rather than move them through a queue, so first appointments run longer than a routine recheck. Bring any records from a previous veterinarian, a list of current treatments and preventives, and a stool sample if one was requested.
Anxious dogs and cats do better when the waiting room is quiet, so tell us when you book and we will find a calmer slot or bring you straight through to a room. Cats travel best in a hard-sided carrier with a towel over the top.
Bring your records
Vaccination history, recent bloodwork and the name of any food or treatment your pet takes. If records sit with another clinic, we can request them once you sign a release.
Before You Arrive
A few minutes of preparation removes almost all of the friction from a veterinary visit. The forms below can be completed on a phone, and payment questions are far easier to answer before treatment than after it.
If your pet is coming in for surgery or sedation, follow the fasting instructions given at booking, and call us if anything changes overnight.
A short checklist
Complete your forms. New Client Registration and any surgical paperwork can be filled in online. Gather records. Previous vaccination and laboratory history saves repeating tests.
Decide on payment. Payment is due at the time of service, and financing through CareCredit, Scratchpay or Cherry can be approved in minutes. Note your questions. Write them down, because they are easy to forget in the room.
Common questions
Still not sure about something? Call us at 916-714-3333 and our front desk will help.
How do I book an appointment?
Book online at any hour using the appointment button on this page, or call 916-714-3333 during opening hours. Online booking lets you choose a time that matches the reason for the visit.
What should I bring to a first appointment?
Any records from a previous veterinarian, a list of current treatments and preventives, and a stool sample if one was requested. Completing New Client Registration in advance saves about ten minutes at the desk.
When is payment due?
Payment is due at the time services are rendered. We accept cash, debit, Visa, Mastercard, Discover and American Express, and we offer financing through CareCredit, Scratchpay and Cherry.
Do you see emergencies?
Yes. Call ahead if you can, so the team is ready for you. Monday to Friday the six to seven o’clock evening hour and Saturday four to five in the afternoon are reserved for emergencies only.
Can I get a copy of my pet’s records?
Of course. Ask at the front desk or call, and we will email them to you or send them directly to another clinic or specialist with your written permission.
Ready when you are
Appointments in Elk Grove, Monday through Saturday. Se habla español.